• 
  1 day ago

  Drayton Motors, LouthA long way from home for me, 205 mikes), but worth every penny to go & view a Kia at Drayton Motors. The car was exactly the spec & colour I was looking for. It was a long drive to view the car, but it was spot on. Not a mark on the vehicle & exactly as described. The salesman I dealt with was Sean & he was very professional & very welcoming. He was not pushy in any way whatsoever. He answered all my questions & made the process of buying very easy. I went back a week later to collect the car. I was picked up from Grimsby Railway Station by Steve, from Drayton Motors, who was also very nice. My new car was gleaming on arrival at the showroom & I honestly could not be happier. Thanks to everyone, especially Sean, you are a credit to the company

  George Hassell Drayton Motors Kia Louth
• 
  1 day ago

  1st Class experience at Drayton Motors Scunthorpe, Albert was knowledgeable, helpful & kept me informed every step of the way. Couldn't be happier! Made changing cars stressless, thank you!

  Rebecca Dale Drayton Motors Kia Scunthorpe
• 
  1 day ago

  I bought a Kia Ceed on 9th of May 2024 and dealt with a gentleman called Kyle Dancer, he talked to me and asked what I was looking for, once we had discussed this we went out to look at various cars, I found one that I liked so we went for a test drive and that was the one. Kyle sorted out all the paperwork re taxing etc and made it such an easy transition. I would recommend Drayton Motors if you are looking to change your car and Kyle is the person to see for great customer service. Thank you Kyle I love my car!

  Jane Ellerby Drayton Motors Kia Scunthorpe
• 
  2 days ago

  Pleasant staff very friendly

  margaret spedding Drayton Motors Kia Louth
  Response from RJTK Automotive 2 days ago

  Hi Margaret. Thank you so much for your lovely 5 star review - it truly is appreciated! We look forward to seeing you again in the future! All the best, Lee Jones (Head of Business).

• 
  2 days ago

  We would like to say despite getting passed from pillar to post we have had a brilliant buying experience. Our car arrived after approx 4 months soon than we expected. Damian started the process and he left. Sean Faggetter took over and gave us an excellent experience super friendly and we really appreciate his help. Thanks.

  Geoffrey Biggs Drayton Motors Kia Louth
  Response from RJTK Automotive 2 days ago

  Hi Mr Biggs. Thank you so much for your lovely 5 star review! I am sorry that you had to go through the process of being looked after by two separate people, it was simply beyond our control, but I am so pleased that Sean continued Damian's great work and served you well! We really hope you enjoy your new Sportage and will look forward to seeing you when its due its first service! All the very best, Lee Jones (Head of Business).

• 
  2 days ago

  This is my first purchase from Sean Faggetter at Kia in Louth. We have had a brilliant buying experience. Would definitely recommendI’ve already recommended my friend so no doubt she will get the same experience if she deals with Sean:)

  Claire Wright Drayton Motors Kia Louth
  Response from RJTK Automotive 2 days ago

  Hi Claire. Thank you very much for taking the time out of your day to leave us such a lovely review - it certainly is appreciated by us all! I am also pleased to read that Sean looked after you well and that you are happy to recommend others including your friend that you already have - so thank you so much! I wish you all the very best with your new car! Lee Jones (Head of Business).

• 
  3 days ago

  As my brand new EV Kia Nero is faulty and when I called to book it in, after being told 3 weeks is the earliest availability, I asked if they would please charge it for me as the nearest charge point for me is 6 miles for my home and i have a very vulnerable 13 year old daughter hence the Motability car, I was refused and told to go back to the York dealership I received the car from which is 40 miles from my home. The car is not charging to the 285 miles I was quoted and the range on the vehicle is far from optimal using 100 miles for a 57 mile journey despite my careful driving. I have never dealt with such a lack of compassion or assistance from a company.

  Marie DRIFFILL Drayton Motors Kia Scunthorpe
  Response from RJTK Automotive 2 days ago

  Dear Ms Driffill, I am very sorry to hear your experience with us, We would love the opportunity to look into these issues for you. As you didn't buy the car from us we do not have any details to contact you or gave any quotations of range. In regards to charging your vehicle we do not offer any members of the public charging due to the size of our site and vehicles constantly on our charge bays. However if you are struggling with charging Motability do offer solutions for you. Please email your contact details to scunthorpekia.service@draytonmotors.com and we will be happy to assist. As part of our customer experience we always like to exceed this and help all of our customers where needed. Look forward to your contact. Kind Regards Drayton Kia Scunthorpe

• 
  3 days ago

  We came to Drayton Motors for the first time and we can confidently recommend to all. Huge thanks to Sean F for helping us and ensuring buying a car was so easy the car was prepared so well hey serviced it before it went out:)

  Charmain Hart Drayton Motors Kia Louth
  Response from RJTK Automotive 2 days ago

  Hi Charmain. Thank you so much for your lovely 5 star review - it truly is appreciated! I am also really happy to read that you would recommend us to all - we will hold you to that :) Once again, thank you so much and enjoy your new car! Lee Jones (Head of Business).

• 
  3 days ago

  Sean Faggetter thankyou for all your help,and the new car! Chuffed. The only way we could have had better service is if the cars were freeThanks again and we wish you all the best for now!

  Tim Tebb Drayton Motors Kia Louth
  Response from RJTK Automotive 2 days ago

  Hi Tina. Thank you so much for taking the time to leave us such a lovely review - it was lovely to see that you were chuffed with Sean! I am really sorry about the fact that we had to charge you for the car., but even the King would have to pay - haha! Thank you so much once again and I'm sure we will look forward to seeing you again in the future! Lee Jones (Head of Business).

• 
  3 days ago

  Absolutely the best experience buying a used car ever, our salesman Wayne made us feel comfortable from the stars the car was exactly how he described it on the phone and when we arrived at the showroom, he was there to greet us offered us coffee or tea while he went to get the car for us,then 2 days after we bought the car we received messages and a phone call from Wayne to check we was happy with our purchase, Really nice guy, there’s no doubt in my mind when I buy another car Drayton Motors will be my first stop. Thank you Wayne for making us feel so welcome.

  jmasonize Drayton Motors Kia Grantham
• 
  5 days ago

  I had a great experience buying my used 2023 Kia Sportage 1.6T gdi ISG from Drayton Motors Scunthorpe. I was looked after from start to finish by Chloe, one of the Sales Family. She dealt with me from my first phone call, to the handover, and I was offered excellent coffee whenever in the showroom. She even picked me up from the station. The car was valeted to a high degree including optional Diamondbrite Ceramic Protection treatment in and out, also to a high standard. I can recommend these guys if your looking for a great used Kia.

  Jonno Drayton Motors Kia Scunthorpe
  Response from RJTK Automotive 4 days ago

  Thank you again for taking the time to let us know how Chloe & The Team did If you have any further questions, please give us a call. We're always happy to help! . Kind Regards Drayton Kia Scunthorpe

• 
  1 week ago

  Lovely service...Sean is fab! Love the car Thankyou

  Eden Parsons Drayton Motors Kia Louth
  Response from RJTK Automotive 1 week ago

  Hi Eden. Thank you so much for your lovely review about Sean and your new car, it truly is appreciated! We really hope you continue to enjoy it for years to come - thanks again and thanks for your custom! Lee Jones (Head of Business).

• 
  1 week ago

  We would like to share that our experience at Drayton Motors Kia was amazing! SEAN F was really amazing. Very patient went through all of the information in great detail no stone left unturned we knew exactly what was happening and when . Drayton should give him a pay rise!! The car is also fantastic. Everyone we met was so amazing we felt like royalty and this is by far the best garage we have ever been.

  Jeanette Harris Drayton Motors Kia Louth
  Response from RJTK Automotive 1 week ago

  Hi Jeanette. Thank you so much for your lovely review about your experience with Sean, it truly is appreciated and was a pleasure to read! I am really pleased that Sean was patient and explained everything to your liking and requirement too! I shall certainly consider a pay rise for him - considered and ruled out on the basis of bribery :) - but your kind words will be all that Sean needs anyway! Thank you so much once again for your truly kind words and your business too, enjoy your new car! Lee Jones (Head of Business).

• 
  2 weeks ago

  PROCEED WITH CAUTION IF BUYING FROM A DISTANCE! We feel like it's import to share our experience as distance buyers with Kia motors Drayton. We decided to purchase a Black Kia Sportage GT Line S as our first family car, we are expecting in August. The experience initially was great, Sean was very helpful, sent us a number of videos and reassured us that they sold to customers all over the country, and if we purchased the vehicle and weren’t satisfied, it could be returned for a full refund. As there are many good reviews for this business we felt like comfortable proceeding on this basis. We transfered £18,600 for the black Kia Sportage GT Line S, a 2019 model with low mileage. It was a 416 mile round trip to collect the vehicle, there was a viewing and a part exchange which was all fine and I set off driving the 208 mile journey home. 70 miles into the journey the car malfunctioned on a busy duel carriage way roundabout, when accelerating from the traffic lights. Upon pressing the accelerator the dual clutch Transmission (automatic gearbox) couldn't get into the correct mode to accelerate, meaning when pulling out from a junction the car had no power, this nearly caused a major crash and I managed to crawl into a lay-by. A terrifying experience as I am 6 months pregnant and had no reception to call my partner. After turning the engine on and off, it started as normal but the car had issues several times on the way home, trying to overtake a car in the slow lane the vehicle couldn’t accelerate above 60 mph. So given this traumatic experience we wanted to immediately return the vehicle, which is where everything became difficult. We were told we could be fully refunded but it was our responsibility to return the vehicle to there site (even though the vehicle was clearly unsafe to drive and the engine light on indicating something is wrong), the other option is take this vehicle to a local garage to get it diagnosed, so we enquired about this and there is a 4week wait for an appointment, but realistically after spending £18,600 pounds waiting a month without a vehicle to have this clear issue "diagnosed" just wasn't something we had the time or interest in doing. We now know this is a common issue with these vehicles just google "Gt Line DCT auto problemAs it's our responsibility to return this vehicle I have to drive a dangerous vehicle 208 miles as well as being charged £1 per mile driven, or incur the cost of getting it transported on the back of a low loader, which I opted for in the end, given the clear issue with the vehicle we felt Kia Drayton should have covered this cost, which they didn't. After sharing a picture of the engine light faults, they did waive the £1 per mile cost but refused to incur the cost of transporting the vehicle back to Louth. This whole experience left us out of pocket £600, multiple near crash incidents and just completely stressed out, not what you want when you’re 6 months pregnant. Clearly a lot of these issues come from us being distance buyers is why we cannot recommend Drayton motors to anyone purchasing from afar, things may have been simpler if we lived locally. A final word of warning to anyone buying a Kia, be cautious of this issue with the DCT gearbox, it's very dangerous and we have since noticed lots of low mileage vehicles with multiple owners, it wouldn’t surprise me if this was the reason why. We will be buying a new car locally this time and it certainly won't be a Kia.

  Y D Drayton Motors Kia Louth
  Response from RJTK Automotive 2 weeks ago

  Hi Miss Danily. I’m sorry that you have chosen to leave us such a disappointing review, but alongside your point of view on this situation I think it’s only right that we allow the general public to see our side of it. Upon purchasing the Sportage, we presented you with the opportunity to review the Distance Selling Regulations which outline both of our responsibilities when transacting from a distance. This clearly outlines what you need to do should you wish to return a vehicle which is actually no different to any other business. We were there for you from the moment you let us know you had suffered a problem and run through various options for you. As there was no warning light on the dashboard that would prompt to a running fault with the car, we suggested that you look to get the car diagnosed given that the issue you suffered didn’t present itself again once you had got the vehicle home. None of us could be sure of what the issue was without an expert diagnosing the problem. No-one could be certain of it being linked to the DCT gearbox and that’s just a theory that may not have foundation without diagnosis. We accepted your request to return the vehicle under the Distance Selling Right straight away and without objection. You signed this agreement prior to purchasing the car so you knew what the downsides were to dealing from a distance. We cannot treat anyone with any preference under FCA regulations and must treat all customers equally. Once you presented the engine management light being displayed too, we advised you that we would take the vehicle back under the Consumer Rights Act 2015’s short term right to reject. We advised this and we prompted this right for you to show that we are committed to helping people with concerns and issues. Not every sale we go through can be perfect, but we certainly put no barriers up and helped you all the way throughout. With regards to you having to cover the cost of returning the vehicle, this is also common throughout any retail experience. If you purchased a TV from on online retailer and opted to return it, they would insist you covered the cost too. It’s simply just something you have to do when purchasing from a distance. I’m sorry that this didn’t work out for you, but I certainly do not believe we have done anything wrong and we helped you quickly and efficiently all the way throughout. I wish you all the best with finding a vehicle more locally to you. Lee Jones (Head of Business).

• 
  2 weeks ago Rizwan Qureshi Drayton Motors Kia Louth
  Response from RJTK Automotive 2 weeks ago

  Hi Rizwan. Thank you so much for your 5 star review - we truly appreciate it and hope you enjoy your new car! Lee Jones (Head of Business).

• 
  2 weeks ago

  Dear Lee, I am writing to express my sincere gratitude for the exceptional service that your company provided during the recent sale and collection of my new Kia Sportage, YT73KVY. I was impressed with the outstanding effort, patience, and attention to detail that went into the collection and handover process. Steven Chan, who assisted me, was an exemplary ambassador for your company. His willingness to go above and beyond to ensure my satisfaction was truly remarkable. His attitude was a refreshing change from the usual "get on with it" mentality that is all too common these days. My wife and I are extremely satisfied with the car and continue to be impressed with its features and capabilities. If we lived closer to your company, we would undoubtedly take advantage of the full range of services on offer with complete confidence. I will confirm with Steven when the V5 for my Mazda has been forwarded to you. You can also be assured I'll have no hesitation in highly recommending the company to colleagues dealt with in the surrounding area. Once more, thank you and Steven for a truly fulfilling experience that exceeded my expectations. Sincerely, P.S. Garrett

  PaulG Drayton Motors Kia Louth
  Response from RJTK Automotive 2 weeks ago

  Hi Paul. Thank you so much for your amazingly detailed review about your experience with Steven - it truly is appreciated! It was our absolute pleasure to do business and we really appreciated the trust you placed in us especially being so far away from us! Thank you once again for choosing us to buy your new Sportage from - we will always only ever be a call or an email away should you ever need anything in the future! Until we meet again, take care and enjoy your new car! Lee Jones (Head of Business).

• 
  2 weeks ago The Groovy Cats Drayton Motors Kia Grantham
  Response from RJTK Automotive 2 weeks ago

  Good Morning, we are very disappointed to see your 1 Star review, so we can try and resolve any issues you may have had could you please email us at social@rjtkgroup.com with your full name, reg and contact number and I will forward to the Head of Business to investigate, many thanks

• 
  2 weeks ago

  I use the garage for all my services on my own and my wife's car , we both have kia cars the staff are very friendly and efficient.

  Chris Wilson Drayton Motors Kia Boston
  Response from RJTK Automotive 1 week ago

  Thank you so much for your five star review Chris we really appreciate it. We're pleased you find the team to be friendly and efficient. We appreciate yours and your wife's custom and we look forward to seeing you again soon. All the best for now, from the team here at Drayton Kia.

• 
  2 weeks ago

  Collected our Kia ceed sportswagon last week. I couldn’t be happier. I would like to say a massive thank you to Lucas for literally going the extra mile to collect it from the Scunthorpe branch to bring it closer for us to test drive. We had three long weeks without a car and were using my brother to look around. Out of everywhere we visited we felt at ease asking any questions. Great information given with no pressure to buy. I was given the chance to test drive a similar model and Lucas went through any differences between that one and the one we had our eye on in Scunthorpe. Overall a great experience. Thanks again for all your help

  Natalie Loveday Drayton Motors Kia Boston
  Response from RJTK Automotive 1 week ago

  Thank you for your review it means the world to us to know that you couldn't be happier with your new car and the service that you received from Lucas. We're so pleased that you felt Lucas went the extra mile, we strive for 100% customer satisfaction and are so pleased that you found that to be the case. We'll pass your glowing comments onto Lucas and we're sure it will put an extra spring in his step. We hope you continue to enjoy your new car and we look forward to seeing you again. All the best for now from all the team here at Drayton Kia.

• 
  3 weeks ago

  Great experience from Dayton Motors and more specifically from Sean! He was accommodating and flexible when it came to test drive and pick up the car. He provided us with answers to all our enquiries. Highly recommend this place.

  Boris Nachev Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Boris. Thank you so very much for your amazing review about your experience with Sean, it was great to read it! I’m so pleased that he was accommodating and flexible to your requirements and found answers for you! Thanks again for your recommendation and we hope you enjoy your new car! Lee Jones (Head of Business).

• 
  3 weeks ago

  Sean was very helpful and knowledgeable for the car we wanted it to get. The experience was outstanding

  Stefania Petrou Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Stefania. Thank you so much for your lovely review about your experience with Sean, it was really nice to read! I’m so glad that Sean demonstrated his knowledge and was very helpful too, he prides himself on making sure you get the car that you want and will just guide you along the right path. So, thank you once again and enjoy your new Stonic! Lee Jones (Head of Business).

• 
  3 weeks ago

  Daniel and Jack made the experience of selecting, sorting out finance and collection of my car so so simple. Didn’t feel pressured at all and Dan was super reasonable with negotiating a price and term that suited me best! Absolutely in love with the car and Jack made the handover process super straightforward - two really professional and sound guys and I’d recommend them to anyone!

  Ashleigh Francis Drayton Motors Kia Grantham
  Response from RJTK Automotive 2 weeks ago

  Thank you again for taking the time to let us know how we did. The team at Grantham Kia strive to deliver a great level of service and I am pleased that we made the overall experience a great one. I will pass on your comments to the whole team but in particular yo Daniel and Jack. If you have any further questions, please give us a call or pop in and we will be happy to help

• 
  3 weeks ago

  Looked at swapping my sportage for a newer version, Richard arranged some test drives, helped me decide which model was best for me, even sorted the log book and car tax! He made the whole process go smooth, painless and hassle free and 48 hours later with thanks to the service team too!, I was driving off in my superb sportage. Definitely recommend Drayton kia!

  Andy Thirde Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Andy. Thank you once again for your repeat custom, it’s always our pleasure to help, especially when we get such high praise too! I’m really pleased that Richard keeps excelling for you, it’s the way it should be when you visit us time and time again, so thank you once more! We look forward to seeing you soon! Lee Jones (Head of Business).

• 
  3 weeks ago

  Fantastic car buying experience. Made simple and enjoyable from the moment I walked through the door. Salesman Sean was a pleasure to deal with. Had a no pressure helpful attitude and kept me well informed during the whole process. All the other staff at Drayton Motors are also excellent and seem genuinely interested in customers Many thanks indeed

  Trevor Grover Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Trevor. Thank you so very much for your kind words, it really is appreciated by Sean and myself! We strive to deliver and outstanding customer experience to all and I’m so pleased that you received that from Sean and other team members who you encountered too! We really hope you enjoy your new EV6 and wish you all the best with it! Lee Jones (Head of Business).

• 
  3 weeks ago

  Cannot thank Raj enough for his time and effort put into purchasing my daughters Peugeot!! Would recommend this car dealership just because they’re not pushy or hard selling their vehicles!! Thank you Raj for all your help.

  Carol Bevan Drayton Motors Kia Scunthorpe
  Response from RJTK Automotive 2 weeks ago

  Carol Bevan, we are so happy to read such a great review about Drayton Motors Kia Scunthorpe! kind regards Drayton KIA Scunthorpe

• 
  3 weeks ago

  Most efficient and pleasant staff,it is a pleasure to do business with them!

  simon shaw Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Simon. Thank you so much for your lovely review, it really is appreciated that you took the time out of your day to do so! Thank you also for your custom, we look forward to seeing you again whenever you may need us! Lee Jones (Head of Business).

• 
  3 weeks ago

  We picked up our new car yesterday. Its the 3rd car we've bought from here so they must be doing something right. As usual it was a great experience from start to finish, well maybe not handing over the money at the endThank you Cole for working out a great part exchange deal for us. If you want to buy a car from a dealership where you aren't pressured into buying a car, where they take time to sit down listen to what kind of car you are looking to buy and what price you are looking to pay we recommend Drayton motors. Good coffee as well

  Frank Drayton Motors Kia Boston
  Response from RJTK Automotive 3 weeks ago

  Frank, Thank you for taking the time to leave this stunning five star review, we really appreciate it, we'll ensure Cole receives your praise. Handing over the money is never nice but the shiny new car does make it a bit easier ???? We hope you have many miles of happy motoring and we look forward to seeing you again soon. All the best for now from all the team at Drayton Motors.

• 
  3 weeks ago

  Would recommend Drayton motors, the service was excellent. We dealt with Richard who was great (even ringing me on his day off to make sure the car would be ready at the right time). He was very friendly and made us feel at ease. Thanks Richard!

  Kathryn Cottingham Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Kathryn. Thank you so much for taking the time to leave us such a wonderful review about your experience with Richard. It’s really heartwarming to read your feedback and I’m so pleased that Richard displayed his ‘above and beyond’ approach with you, that was lovely to acknowledge so thank you! Enjoy your new car and we are always on hand if you need anything! All the best, Lee Jones (Head of Business).

• 
  4 weeks ago

  Faultless service. Sales agent spot on. Friendly and helpful. Will use again

  Nigel Price Drayton Motors Kia Louth
  Response from RJTK Automotive 3 weeks ago

  Hi Nigel. Thank you so much for your lovely review about your experience with Sean, it truly is appreciated! We always enjoy seeing you in the dealership, so should you need any help with your foray in to EV ownership, you know exactly where we are! Thank you so much again, your repeat custom is very much appreciated! Lee Jones (Head of Business).

• 
  1 month ago

  Great service from start to finish I’m really pleased with the car, Sean couldn’t do enough to make sure we were happy with everything All round the experience was brilliant

  paul engstrom Drayton Motors Kia Louth
  Response from RJTK Automotive 1 month ago

  Hi Paul. Thank you so much for your lovely review - it’s really great to know that we have looked after you! Should you ever need anything again, please don’t hesitate to get in touch, but for now, take care and all the very best! Lee Jones (General Manager).

No reviews available